Business Communication MCQs Quiz

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Written by True Tamplin, BSc, CEPF®

Reviewed by Subject Matter Experts

Updated on March 12, 2023

This set of multiple choice questions (MCQs) tests your knowledge of business communication in the field of business, accounting, and finance.

There are 40 questions with 4 options each. The test will be helpful to check your command of business communication and to prepare yourself for exams, interviews, and future employment.

1. A monthly market report is a business analysis technique normally performed during the:
2. In a claim letter, the initial statement should contain:
3. A standing committee is one that operates permanently:
4. Classification of reports is applied for:
5. Which one of the following documents involves investigating an issue or problem or calculating the financial ratios of a company?
6. How many prefatory parts are there?
7. How many basic parts does a formal report contain?
8. The name for a typically short message with natural and casual use of language is:
9. A sales letter starts with:
10. Circular letters are used:
11. Complaint letters should be referred to as:
12. A letter refusing adjustment is written when:
13. What happens to a task force after it solves the specific problem it was assigned to?
14. Which writing style characterizes a memo?
15. Which type of letter is used to reply to a complaint?
16. In a claim letter, the initial statement should contain:
17. In a circular letter, personal interest is created by using the following word/phrase:
18. The minutes that provide information about the story of what happened and who said what during a meeting are called:
19. What is another name for a synopsis?
20. What is the name for a routine report prepared at regular time intervals (i.e., daily, weekly, monthly, quarterly, or annually)?
21. Collection letters should be written with the assumption that most recipients will:
22. How many types of sales letters are there?
23. Reports that show progress, accomplishments, or activities over time (or at a given stage of a major assignment) are known as:
24. The role of the chairman as a committee member is:
25. How many types of letter reports are there?
26. What is the name commonly used to refer to the place in which commodities are bought and sold?
27. How long is the period covered by weekly market reports?
28. Collection letters should be:
29. What is the name for a typically short message that uses natural, casual language?
30. Which one of the following documents involves investigating an issue or problem or calculating the financial ratios of a company?
31. What is the name for a written summary of a meeting's proceedings?
32. What is the letter used to reply to a complaint called?
33. Collection letters are usually written in:
34. What types of proposals are typically academic in nature?
35. Memoranda are used to:
36. Solicited sales letters are written:
37. Organizations that hire hundreds of new employees each year must adopt what kind of approach to optimize their recruitment processes?
38. Other than the screening stage and final stage, what is the other stage in the interview process?
39. Which one of the following is not part of five stages of negotiation?
40. The key to writing a successful CV is:

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About the Author

True Tamplin, BSc, CEPF®

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True Tamplin is a published author, public speaker, CEO of UpDigital, and founder of Finance Strategists.

True is a Certified Educator in Personal Finance (CEPF®), author of The Handy Financial Ratios Guide, a member of the Society for Advancing Business Editing and Writing, contributes to his financial education site, Finance Strategists, and has spoken to various financial communities such as the CFA Institute, as well as university students like his Alma mater, Biola University, where he received a bachelor of science in business and data analytics.

To learn more about True, visit his personal website or view his author profiles on Amazon, Nasdaq and Forbes.

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